Hospitality

The wellness industry is one of the fastest-growing sectors in hospitality, expected to reach $919 billion in 2022, according to the Global Wellness…

To improve your guests’ booking experience and ensure they book with you again, it is important to stay up to date with the latest technology. Credit…

It’s obvious at this point that every property should be sending email confirmations immediately after booking. This affirmation is something…

Recapping your day with a front office night audit process can be an important part of a larger property’s accounting and in general, good business…

Are you paying too much for your bookings? All guests come at a cost, but that cost can vary greatly. Determining the breakdown of what you are…

Online Reservation System Requirements for ADA Compliance

Summary

• The Internet has changed how we interact with information and technology.
• That…

Expedia recently reported that scammers are posing as their employees to take money from unknowing consumers.

According to the most recent press…

Your guests’ experience starts long before they arrive at your property. It begins the moment they have their first interaction with you. So, to…

On September 14^th, 2019 new European regulation will change the landscape of online card transactions, and we are here to explain what this new…

Expedia and several large hotel chains are currently under investigation for allegations that they conspired to suppress competition in online travel…

Hotel channel management software plays an important role in efficiently allocating rates and inventory on multiple OTAs. From beginning to end, the…

While OTAs play a large role in the online travel and hospitality industry, there are many misunderstandings about how they work, their role in the…