Optimize the guest experience with SMS marketing communication.

With SMS communication, hotels are meeting guests where they’re at digitally and engaging with them more than ever before. rezStream provides SMS messaging services through our reservation software, rezStream Cloud, and its partnership with Akia. Equip your staff with tools for clear communication between you and your guests.

Automated guest journeys.
 Comprehensive review management.
 Internal & broadcast messaging.

 Enhanced operational efficiency.
Contactless check-in.

Let us show you how we integrate messaging into your property management system to simplify operations and automate communication. 

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How It Works

When you personalize the guest experience with text messaging, you can seamlessly communicate with new and repeat guests throughout their booking journey.

Welcome guests personally with pre-arrival messages.
 Streamline the checkout process with contactless online registration
 Set up automated replies to frequently asked questions.

 Set up customized scheduled messages.
Notify guests about special offers, events, or activities.
Ask for feedback at the end of the guest stay.

85% of people prefer messaging over calling to communicate with others.

What is Akia?

Akia is a hotel messaging service powered by artificial intelligence. This service simplifies hotel operations and enables contactless options for check-in, reputation management, on-property communications, and revenue optimization. 

Communicate Throughout The Guest Experience

to upsell services & showcase offers

akia automated sms messaging services

Showcase Offers

throughout the guest journey

Consolidate important notices, digital menus, and links to promote various hotel services, all in a single location. By gathering pertinent guest information, Akia can personalize your upselling approach by offering services tailored to individual needs, such as early check-ins, room upgrades, and unique amenities. 

Create Dynamic Surveys

and get personalized feedback

Deliver responsive surveys, fully customizable to your property's unique needs. 

Let us help you increase revenue and simplify operations!

An RV and tent campground managed by rezStream's cloud based campground management software.

Glamping tents with burning torches, lamps and wooden chairs at glamping, forest around, night

View our case studies to see how!

Boathouse Waterfront Lodging

Being a small, seasonal property, the team needed the solution to be easy to implement and use, but also affordable. rezStream and Akia’s seasonal discount provided the perfect solution.

Alouette Beach Resort

This resort experienced a 40% increase in occupancy rates, thanks to optimized booking processes and better room inventory management.

Berry Springs Lodge

Berry Springs Lodge experienced seamless integration with 3rd party tools through rezStream’s “Open API”